Software Maintenance

Keeping Pace with Technological Change

The only thing constant in the world is change. The speed of technological change in the software industry is phenomenal. Windows 8, Windows 10, the shift from 32-bit to 64-bit computing, GPUs, cloud computing, mobile, wearables, multi-core processors are just a few examples in recent times of the fast-moving environment we live in today. While software doesn't "wear out", eventually it becomes obsolete as the computing environment evolves.

It's unrealistic to expect you to stay on top of technology trends and try to determine what's real, what's fantasy and what could actually help your business. Don't worry; you don't have to. That's our job. Our software development team has access to the latest software development tools, libraries and techniques from Microsoft, Intel and other industry leading companies to ensure we are at the forefront of technological changes.

Software Maintenance Contract

A software maintenance contract covers you for 1 full year and includes:

  • Access to the latest product enhancements and software releases. Software maintenance provides you and your team immediate access to the software releases published throughout the year. This is in addition to all updates that may be periodically released to address issues that can not wait for a major release or to introduce a significant enhancements. We want you and your team to increase your productivity and gain a significant competitive edge in the marketplace by using the most advanced software and timesaving features.

  • Immediate access to software upgrades online. A software maintenance contract grants you access to our exclusive Customer Portal. Login here to download all software releases including the latest updates.  Inside the customer portal you an manage information about your account and licenses. You can also see a summary of your software requests in the AMT OnTime database and, if you wish, login to AMT OnTime with your own login to enter or update requests.  You'll also have access to pre-release Beta versions of AMT Software if you wish to get an early look at new features and functions.

  • Access to ExpertCAD LE. Inside the Customer Portal, you can download ExpertCAD LE - a view & measure application that allows anyone in your organization to view drawings. You'll also find macro plug-ins that you may find useful for enhancing your productivity.

  • Comprehensive customer support. Take full advantage of our expert technical support to help you with even the most difficult problems related to software installation, licensing and computer configuration. We've seen it all and can get you the answers you need fast.

  • Predictable budgeting and cost savings. A software maintenance contract helps make software costs more predictable for your business because it’s an easy and cost-effective way to stay up to date with your software because your costs are known for the entire term. Staying current on your software maintenance contract means lower, more predictable upgrade costs, so you—and your software budget—will never be surprised.

  • Future-proof protection. Avoid unexpected and unbudgeted costs to upgrade when you find out that your software will not install or run properly on new computers and/or operating system releases.

  • Flexible license administration. Whether you need to replace a defective license hardware key or migrate licenses to different computers, you're covered. Whether you choose a subscription or perpetual licensing model, any changes you need to make will be made at no additional cost to you.

  • More about software support and customer support annual contracts.

Software Upgrades

A software maintenance contract is without doubt the preferred way to stay up to date. If you have let your support lapse, it may be possible to upgrade from your older software to the latest release. Fees to upgrade from an older release are based on a sliding scale where the older the version you currently have the higher upgrade fee. At a certain point in time, your software is so old that it will not be possible to upgrade. Bottom line; time is money. To discuss your options contact us to and we'll do our very best to work with you to get you back as a fully supported customer.